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Scott Arnett is an Information Technology & Security Professional Executive with over 30 years experience in IT. Scott has worked in various industries such as health care, insurance, manufacturing, broadcast, printing, and consulting and in enterprises ranging in size from $50M to $20B in revenue. Scott’s experience encompasses the following areas of specialization: Leadership, Strategy, Architecture, Business Partnership & Acumen, Process Management, Infrastructure and Security. With his broad understanding of technology and his ability to communicate successfully with both Executives and Technical Specialists, Scott has been consistently recognized as someone who not only can "Connect the Dots", but who can also create a workable solution. Scott is equally comfortable playing technical, project management/leadership and organizational leadership roles through experience gained throughout his career. Scott has previously acted in the role of CIO, CTO, and VP of IT, successfully built 9 data centers across the country, and is expert in understanding ITIL, PCI Compliance, SOX, HIPAA, FERPA, FRCP and COBIT.

Thursday, June 16, 2011

Video Conference - A Corporate Bust?

Ever go to that departmental meeting and the meeting organizer decides at the last minute we are adding video conference, so a vendor or out of town team can join?  First 20 minutes of the meeting is watching someone figure out how to make it work, just to have it go to a audio conference in the end because everyone is frustrated.  Perhaps video conference tools are complicated enough to keep the average manager from using it?

The technology group usually doesn't do a good enough job setting up the technology, provide training and user quick reference cards.  In addition, push back on the vendor to say, make it point and click and easy to setup, use and monitor, doesn't take place.  Some organizations, at the cross roads now of 10 year old systems, budget cuts and challenges are saying - take it out, we will just use WebEx and Audio.  Right choice? 

I think it is time to look past the traditional camera and monitor in a conference room once called Video Conference, and find a interactive solution.  Microsoft Lync has come a long way, and provides that ability to have a live meeting, chat, video and phone call on demand really.  Most laptops now come with built in camera, or a USB camera is very cheap, and effective.  So I think there is a balance, a hybrid solution for most organizations, and the days of a useless video system in the corner of the conference room can go away.  

Video solutions saves on travel, provides some interpersonal communications, and can be an effective tool for those impact meetings.  For day to day operations - you can't beat Lync.   Lync won't replace all your Cisco or Polycom video solutions, there will still be a need for several of these in enterprise organizations, but they can work together. 

Keep it positive!

Scott Arnett
scott.arnett@charter.net

1 comment:

  1. That's something advantageous compared to drawbacks. Video Conferencing Solutions have taken a lot of changes in implementation and are more effective now a days in every field. It can reduce your traveling cost and other expenses to some extent as Enterprise Video Conferencing can be implemented from your own place.

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